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Learn
Practise what to observe, what to predict next, and which intervention to choose, rather than memorising methods. Three courses, nine cases. No registration, account, or progress record.
Follow one case from observation through to practice.
How to learnCheck the situation and observation cues.
Describe what happens next in your own words.
Choose the next step from three responses.
Read the result and the reason for the recommendation.
Try it briefly with a two-person practice pack.
Use the purpose, participants, and available time to build a manageable first session plan.
3 cases, each with a 15-minute practice pack
Situations covered
10 minutes in, people have not started speaking / The purpose is too broad to define the ending / Time is running out
Judgement to practise
Decide in advance what should remain at the end and what happens next.
Prepare ideas for comparison and selection without rushing to reduce them to one.
3 cases, each with a 15-minute practice pack
Situations covered
Sticky notes keep growing until they cannot be read / Only ideas with forceful advocates may survive / An issue cannot be decided now
Judgement to practise
Keep the reasons for selection separate from issues left pending.
Set participation conditions and speaking boundaries without erasing differences of opinion.
3 cases, each with a 15-minute practice pack
Situations covered
Status differences prevent candid contributions / One of two conflicting needs may be discarded / The boundaries for sharing lived experience are unclear
Judgement to practise
Keep a record of what the session can address, what it will not address, and what needs checking next.