Choose a plan for the work ahead. Compare the outcome, the decisions this meeting can make, and the situations a plan does not suit. Read the full flow and preparation before using it.
50 plans in the catalogue. 50 have complete English session-plan texts; other links are labelled Japanese guides. All remain draft plans, not guarantees of safety or suitability.
Strategy and priorities Problems and operational improvement User and citizen experience Ideas, planning and service design Teams and cross-unit collaboration Reflection, learning and knowledge transfer Differences and the limits of agreement Communities and disaster preparedness Schools, education and youth participation Futures, risk and change All 50 plans are shown below without JavaScript. Follow the explicitly labelled guide links.
All 50 plans
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Strategy and priorities Decide where to allocate limited resources and what to defer or end.
What will we prioritise, and what will we not do now?
5–20 people · 210 minutes · In person
English session plan
Choose 3–5 annual priorities from the organisation's purpose and make explicit what will not be selected.
Main output: Annual-priority candidate table
Not suitable when: Do not make this a rubber-stamp meeting for policy already decided.
Read the English session plan 4–12 people · 270 minutes · In person
English session plan
Work backwards from a future destination to milestones and dependencies, and make clashes between assignments visible.
Main output: Assignment-clash list
Not suitable when: Do not commit people to assignments without authority.
Read the English session plan 4–20 people · 195 minutes · In person
English session plan
View the full set of activities as a cycle and develop candidates for decisions to continue, end, or redesign them.
Main output: Activity-review ledger
Not suitable when: Do not assess the ability of the people responsible.
Read the English session plan 5–20 people · 90 minutes · In person
English session plan
Present individual evidence first, rank candidates by common criteria, and retain review conditions for candidates not yet decided.
Main output: Review table for candidates not yet decided
Not suitable when: Do not assess people, units, or personal attributes.
Read the English session plan 6–20 people · 225 minutes · In person
English session plan
Examine strategic proposals under multiple external situations and clarify evidence gaps and withdrawal conditions.
Main output: Comparison of options that can be tested and reversed
Not suitable when: Do not assert future probabilities as established.
Read the English session plan Problems and operational improvement Use observed facts to understand a problem's structure and hand it over to feasible improvement work.
What is happening where, and which parts can we change?
6–16 people · 180 minutes · In person
English session plan
Make missing handoffs and differences in sender/recipient understanding visible, then decide the smallest receipt check.
Main output: Handoff-improvement commitments
Not suitable when: Do not assign responsibility definitively to absent units.
Read the English session plan 4–20 people · 135 minutes · In person
English session plan
Organise essential operating conditions, cases where judgements differ and shared terminology to create a workable minimum standard.
Main output: Definition table for the operating standard
Not suitable when: Do not relax statutory standards.
Read the English session plan 4–30 people · 195 minutes · In person
English session plan
Observe the setting where the process is used, and identify stalled handoffs and steps that can be removed.
Main output: Minimum-procedure proposal
Not suitable when: Do not label something wasteful without observation.
Read the English session plan 4–16 people · 150 minutes · In person
English session plan
Organise the conditions in which errors occur in observable terms and design a small prevention experiment.
Main output: Goal/experiment/measurement table
Not suitable when: Do not substitute for an incident investigation.
Read the English session plan 5–30 people · 135 minutes · In person
English session plan
Deepen the questions, distinguish observed facts from factors people can influence and connect them to small actions.
Main output: Commitments to small actions
Not suitable when: Do not replace accident or misconduct investigations.
Read the English session plan User and citizen experience Turn the experiences of users and residents into concrete material for improving services.
Where do people get stuck, and what change would help them move forward?
15–20 people · 180 minutes · In person
English session plan
Identify barriers involving movement, speech, writing, viewing, and time, and decide equivalent ways to participate.
Main output: Participation-method and support-owner table
Not suitable when: Do not require disclosure of diagnoses.
Read the English session plan 5–16 people · 150 minutes · In person
English session plan
Preserve the other person’s words while separating facts from interpretations and turning them into themes that can be improved.
Main output: Improvement themes and action candidates
Not suitable when: Do not judge whether a complaint is right or wrong.
Read the English session plan 4–8 people · 195 minutes · In person
English session plan
Observe where people become confused when using a service, then prototype improvements to guidance and procedures one scene at a time.
Main output: Prototype record and revision points
Not suitable when: Do not promise anything the governing system does not allow.
Read the English session plan 4–16 people · 180 minutes · In person
English session plan
Decide what to record, what you want to establish from it, and how far its use may extend.
Main output: Question-and-evidence mapping table
Not suitable when: Do not ask for information without a collection purpose.
Read the English session plan 15–30 people · 210 minutes · In person
English session plan
Distinguish users’ experiences from observations in the setting, and record situations to improve and questions to pursue next.
Main output: Facts, meanings and improvement candidates
Not suitable when: Do not treat one user as representative of all users.
Read the English session plan Ideas, planning and service design Explore possibilities, then narrow them into plans or prototypes that can be tested.
Which possibility will we test on a small scale, and in what form?
12–20 people · 165 minutes · In person
English session plan
Expand individual ideas, share them so everyone can see them and organise them into groups that can inform the next decision.
Main output: Concept maps showing similarities and differences
Not suitable when: Do not select the final proposal.
Read the English session plan 4–16 people · 150 minutes · In person
English session plan
Select the essential parts of a concept and design a trial and measurements that can be started within existing authority.
Main output: Trial plan
Not suitable when: Do not remove safety requirements.
Read the English session plan 4–15 people · 330 minutes · In person
English session plan
Bring purpose, practices and short- and medium-term outcomes into one pathway, explicitly identifying links that lack evidence.
Main output: Hypotheses, evidence and checking plan
Not suitable when: Do not call activity counts outcomes.
Read the English session plan 4–8 people · 195 minutes · In person
English session plan
Draw one service scene, act it out, and improve it through observation.
Main output: Learning and conditions for the next prototype
Not suitable when: Do not provide it as a live service.
Read the English session plan 4–12 people · 195 minutes · In person
English session plan
Organise assumptions about intended users and unmet needs as hypotheses, and develop multiple concepts and matters to test.
Main output: Evidence-gap list for each concept
Not suitable when: Do not assert that an assumed user profile represents an actual person.
Read the English session plan Teams and cross-unit collaboration Clarify roles, support and conditions of participation so collaboration can continue.
Who will take responsibility for what, and what do people need from one another?
6–30 people · 180 minutes · In person
English session plan
Clarify the support each unit needs, what it can provide, and unresolved issues, then decide how to hand support over.
Main output: Support-handoff map
Not suitable when: Do not transfer work unilaterally.
Read the English session plan 4–20 people · 135 minutes · In person
English session plan
Clarify who can decide how much in everyday work, and where consultation or approval is needed.
Main output: Table tracking decision rights still needing confirmation
Not suitable when: Do not override statutory authority.
Read the English session plan 4–40 people · 105 minutes · In person
English session plan
Draw collaboration conditions from experiences of respect, then create questions for satisfying both sides and shared definitions.
Main output: Collaboration-condition definitions
Not suitable when: Do not force experience sharing.
Read the English session plan 4–20 people · 300 minutes · In person
English session plan
Gather voices, create collaboration commitments, and connect them with purpose, roles, and practices.
Main output: Team purpose, principles, and practices
Not suitable when: Do not force self-disclosure.
Read the English session plan 6–12 people · 165 minutes · In person
English session plan
Make actual time spent on work and overlapping responsibilities in the same period visible, and develop proposals for adjusting priorities.
Main output: Priorities and reallocation proposal
Not suitable when: Do not evaluate individual productivity.
Read the English session plan Reflection, learning and knowledge transfer Draw learning from experience and retain it for improvement experiments or handovers.
What have we learned, what will change next, and who will receive it?
4–15 people · 270 minutes · In person
English session plan
Review how activities were implemented and the changes indicating that outcomes are beginning to emerge, then update the pathway from activities to outcomes and improvements within your authority.
Main output: Small improvement commitments for the next cycle
Not suitable when: Do not treat activity counts as outcomes.
Read the English session plan 4–30 people · 165 minutes · In person
English session plan
Organise what people know, what they want to know, handoff points, and shared terminology to retain knowledge.
Main output: Shared terminology and examples
Not suitable when: Do not force disclosure of tacit knowledge.
Read the English session plan 3–15 people · 150 minutes · In person
English session plan
Reflect on experience from four perspectives and decide what to stop, start, and continue next time.
Main output: Improvement commitments for next time
Not suitable when: Do not attribute success or failure to individuals.
Read the English session plan 5–30 people · 75 minutes · In person
English session plan
Briefly review what happened and record improvement experiments people can carry out themselves, along with issues to put on hold.
Main output: List of issues on hold
Not suitable when: Do not look for someone to blame for failure.
Read the English session plan 3–16 people · 150 minutes · In person
English session plan
Collect participants’ reactions and learning, and decide which changes and measurements to try next time.
Main output: Training-improvement experiment table
Not suitable when: Do not assess grades.
Read the English session plan Differences and the limits of agreement Keep different positions visible while recording partial agreement, unresolved matters and decision boundaries.
Where do we agree, what remains unresolved, and who makes the final decision?
4–20 people · 120 minutes · In person
English session plan
Clarify what participants can agree on and what only the responsible decision-maker can decide.
Main output: Deferred-decision tracking table
Not suitable when: Do not transfer the authorised person's responsibility to participants.
Read the English session plan 6–24 people · 120 minutes · In person
English session plan
Check who benefits from a proposed measure and who bears its burdens, then narrow the candidates to options with conditions people can accept.
Main output: Record of support or opposition, ability to participate in implementation, and conditions for deferral
Not suitable when: Do not use headcounts alone to erase burdens borne by a minority.
Read the English session plan 6–30 people · 180 minutes · In person
English session plan
Make exceptions, partial agreement and conditions for meeting competing needs visible for low-risk operational issues.
Main output: Options linking benefits and burdens
Not suitable when: Do not decide winners, losers or a majority position.
Read the English session plan 5–20 people · 225 minutes · In person
English session plan
Separate common elements, boundary conditions, and choices across drafts to create the outline of a merged draft.
Main output: Ranking and reasons for optional clauses
Not suitable when: Do not assess the authors of the original drafts.
Read the English session plan 4–16 people · 105 minutes · In person
English session plan
Discover different meanings of the same words and create definitions and examples usable in a meeting.
Main output: Definitions, included examples, and excluded examples
Not suitable when: Do not rule on the correct dictionary meaning.
Read the English session plan Make local resources, issues and coordination routes visible and connect them to preparation in ordinary times.
Where are local resources and gaps, and what should we prepare before an emergency?
5–20 people · 135 minutes · In person
English session plan
Compare issues from different districts using common criteria and assign owners for additional checks and initial action.
Main output: List of support/opposition, potential owners and hold conditions
Not suitable when: Do not treat participants as representatives of the whole community.
Read the English session plan 4–20 people · 255 minutes · In person
English session plan
Use on-site observations and map checking to organise community resources, gaps and potential partnerships.
Main output: Resource and issue cards by district
Not suitable when: Do not enter private land without permission.
Read the English session plan 4–16 people · 180 minutes · In person
English session plan
Observe public spaces and collect evidence-linked safety observations and improvement candidates.
Main output: Record of support/opposition, potential collaborators and hold conditions
Not suitable when: Do not evaluate people or attributes as dangerous.
Read the English session plan 6–20 people · 285 minutes · In person
English session plan
Use a tabletop exercise to identify gaps in decisions, handoffs and monitoring indicators for a hypothetical disaster.
Main output: Risk-sign monitoring table
Not suitable when: Do not take over command during an actual disaster.
Read the English session plan 6–20 people · 255 minutes · In person
English session plan
Check the actions, exceptions and minimum conditions in chronological order, from deciding to evacuate to completing movement.
Main output: Minimum conditions for managing evacuation
Not suitable when: Do not issue evacuation orders.
Read the English session plan Schools, education and youth participation Connect children and young people's participation to improvement while protecting their participation conditions and decision-making authority.
What can children and young people decide, and how will safety be protected?
6–25 people · 240 minutes · In person
English session plan
Make feeling respected concrete and turn it into behavioural commitments for classes or training.
Main output: Requests and responses between learners, teachers, and organisers
Not suitable when: Do not force self-disclosure.
Read the English session plan 12–16 people · 225 minutes · In person
English session plan
Bring together school, community and parent or guardian perspectives and select collaborative activities that can be trialled.
Main output: Minimum actions with responsible people and deadlines
Not suitable when: Do not let adults alone speak for pupils’ or students’ wishes.
Read the English session plan 12–20 people · 180 minutes · In person
English session plan
Develop students' ideas across several tables, add ideas silently, and select priority ideas to check.
Main output: Priority ideas, ties, and questions to check
Not suitable when: Do not assess the people who propose ideas.
Read the English session plan 4–16 people · 240 minutes · In person
English session plan
Create evaluation criteria from outcomes young people value and cases where judgements differ, and check how certain the evidence for each criterion is.
Main output: Table of agreement and certainty of evidence for each criterion
Not suitable when: Do not score individual young people.
Read the English session plan 10–15 people · 240 minutes · In person
English session plan
Document what young people participate in, at which stages and with what authority.
Main output: List of participation support and individual checks
Not suitable when: Do not disguise the endorsement of an existing decision as participation.
Read the English session plan Futures, risk and change Consider multiple futures and risks, then define reversible experiments and conditions to monitor.
Amid uncertainty, what will we test and check, and when will we stop or review it?
4–16 people · 210 minutes · In person
English session plan
Separate current, transitional, and future activities, then design experiments and measurement methods within your authority.
Main output: One-page change-experiment plan
Not suitable when: Do not treat a future vision as a confirmed plan.
Read the English session plan 4–16 people · 255 minutes · In person
English session plan
Make a desired future concrete, then work backwards to the conditions for reaching it and actions to start now.
Main output: Checking actions with owners and deadlines
Not suitable when: Do not predict the future.
Read the English session plan 6–30 people · 330 minutes · In person
English session plan
Build multiple scenarios from signs of change and organise their ripple effects and preparations that apply across them.
Main output: Ripple-effect diagrams for each scenario
Not suitable when: Do not treat only the most desirable future as the forecast.
Read the English session plan 4–20 people · 195 minutes · In person
English session plan
Test a policy or operating proposal against multiple situations and specific cases where it does not work, and develop failure conditions and a reversible implementation proposal.
Main output: Trial scope, deadline and stop conditions
Not suitable when: Do not replace legal review.
Read the English session plan 3–20 people · 165 minutes · In person
English session plan
Combine early risk signs, evidence gaps and deferred decisions into one monitoring procedure.
Main output: Table of pending risk decisions
Not suitable when: Do not guarantee the absence of risk.
Read the English session plan